I am a Product Design and UX Design professional with nearly 5 years of experience in creating user-centric digital products. Currently, I work as a Product Designer III at Exotel, where I translate business objectives and user needs into intuitive product experiences. My expertise lies in interaction design, information architecture, and data-informed UX strategy, allowing me to deliver high-quality user experiences consistently. Throughout my career, I have built and scaled design systems, such as the UX4G Design System, which has been adopted across 30+ government ministries. I have successfully improved usability metrics, such as reducing onboarding drop-offs by 30% for the DigiLocker platform and enhancing the UMANG app ratings from 2.9 to 4.2. I am passionate about leveraging AI in product design and continuously strive to create scalable, efficient, and accessible digital experiences.
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